Recent Water Damage Posts

When Something Leaks, Lives Can Change

4/13/2020 (Permalink)

A duplex in Raleigh, NC after a major water loss. When the water leak on the floor is too much to handle, & turns into a much bigger issue than you expected, give us a call! We're always here to help!

Something that we often tell our customers, especially when they aren't sure they have called the right place regarding a leak in their home, is that it's the water you don't see that can often cause the most damage. When a pipe leaks, or a drain backs up, or even something larger like a water heater malfunction, just "drying up the water on the floor" often isn't enough.

This home located in Raleigh, NC, experienced a water damage that led to their neighbor in the duplex also being affected. Upon arrival, our technicians found multiple layers of flooring that was affected by the water and that it possibly contained asbestos. After having the flooring properly tested, along with the walls, the water damage turned into a much larger project - which involved two families being displaced from their homes.

SERVPRO of Franklin, Vance & Granville Counties was there each step of the way, providing the Vance County homeowner answers to questions, connections to proper service providers, and assistance with the safe and complete gutting of the duplexes in order to begin the rebuild. Just drying up the water on the floors wouldn't have been enough!

Trust the professional technicians who are always here to help! Call today : 252-433-0005 or 919-339-4848.

Help Is On The Way!

3/19/2020 (Permalink)

Hardwoods Don't Have To Go! Drying systems often help save your hardwood floors from having to be replaced. Give SERVPRO a call!

Hardwood floors are a beautiful option in the home. Many families fear that wood floors would be difficult to manage if a water damage ever happened in the home. 

Did you know that SERVPRO of Franklin, Vance & Granville Counties is trained to handle water on your hardwoods and work to save them! We use drying systems to draw out the extra moisture in the wood and get them laying down flat again. This helps to restore your property "Like it never even happened." 

Before you feel like all hope is lost, call the professional team at SERVPRO of Franklin, Vance & Granville Counties here in beautiful Henderson, North Carolina to help you and your family. We're always here to help! Call us at 252-433-0005 or 919-339-4848!

I Thought I Could Handle It!

3/18/2020 (Permalink)

Even small amounts of water in your basement can cause damage! What appears small may cause big problems if they aren't addressed by a professional!

So you say, "It was only a little bit of water. I thought I could handle it!" Or maybe, "I just replaced my water heater a few weeks ago..." and "The toilet overflowed just a bit." These are only a few of the phrases that we at SERVPRO of Franklin, Vance and Granville Counties hear on a regular basis. Remember it is the water you don't see that usually causes problems.

After a water incident, the water is always seeking a state of equilibrium. Wet always goes to dry. So it's the water and moisture under you flooring, in the walls, in the duct work, in the crawlspace or into the adjoining room or closet that can cause issues with odor, mold, rot. What you thought was just a little problem has now turned into something big. A water damage that was possibly covered by your home owner's insurance might not be anymore!

Being proactive about any water damage at your home is a good thing, no matter how small you think it might be. It will save you time, money, and inconvenience. Call SERVPRO of Franklin, Vance and Granville Counties today at 919-339-4848 or 252-433-0005 and we can help! Remember we service Kerr Lake, Youngsville, Franklinton, Louisburg, Creedmoor, Butner, Bunn, Lake Royale, Wilton, parts of Wake Forest as well as Henderson, Oxford and the surrounding communities.

Water Damage Woes

3/13/2020 (Permalink)

Water Incidents Can Affect Your Personal Belongings When water invades, we're here to help keep you and your belongs safe and dry!

SERVPRO of Franklin, Vance and Granville Counties services all types of water damage clean-up needs! From any kind of small water heater loss to water from an upstairs pipe in the wall that affects your first floor ceilings, and even the crawlspace of your home. We always say, "It is the water that you don't see that causes the problems!"

SERVPRO of Franklin, Vance and Granville Counties also provides clean-up after flooding which is the most common natural disaster in the United States. Whether flooding is caused by thunderstorms or hurricanes, SERVPRO is faster to any size disaster!

Our technicians are IICRC certified to handle any size disaster. Check out our YouTube channel for other ways we can assist you and your family today!

Call us today at 252-433-0005 or 919-339-4848

The Right Kind of Drying Equipment

1/2/2020 (Permalink)

Professional and powerful fans are necessary to ensure your materials are completely dry. Protect your home interior investments by drying them completely.

One thing we often hear when someone contacts SERVPRO of Franklin, Vance & Granville Counties regarding a new water loss is that they "have a fan going to help get it dry." Small oscillating fans and box fans are a good way to stay cool in the summer, but when it comes to large amount of water and water damage in your home, something more powerful is required to put a residence or commercial building back "Like it never even happened." 

The same thing goes for dehumidifiers! Homeowners often find that using small dehumidifiers in the basement or crawlspace can be helpful for general maintenance throughout the damp parts of the year, but when there is more than just moisture in the air, something stronger is helpful.

SERVPRO of Frankin, Vance & Granville Counties is fully stocked with large, strong, professional equipment to help with your next water damage. We use specialty fans, called Air Movers, and dehumidifiers (of all sizes, depending on the need for your space) to bring down humidity, conduct air, and help prevent any secondary damage later on in your home! 

We are proud to have a crew of highly trained professional water technicians that are on call 24 hours a day, 7 days a week to help out on any loss. 

Emergency Water Extraction in Semora, NC

3/8/2019 (Permalink)

water in Semora, NC basement needing emergency water extraction

SERVPRO of Franklin, Vance & Granville Counties was called during the evening hours for emergency water extraction. Upon arrival to the job site we were able to extract the water throughout the basement from the main floor ice maker line malfunction which had been releasing water for an unknown amount of time. After the extraction we were able to assess the extent of damages on the main floor as well as the basement. SERVPRO of Franklin, Vance & Granville Counties was able to dry the structure within 3 days preventing any secondary damages and potential of mold growth. SERVPRO of Franklin, Vance & Granville Counties strives to provide excellent customer service with individual attention and quality work. We are an IICRC certified firm so we have the knowledge and experience to mitigate your water damage properly and quickly. If we can help you during a time of uncertainty with a water or fire damage please call us at 252-433-0005 or 919-339-4848. We are here to help!

What to do to prevent pipes to burst?

2/23/2019 (Permalink)

Don't come home to broken pipes Youngsville, NC

Nobody wants to hear the sound of running water when you come home from work. You can prevent this scenario by implementing some of these ideas:


1. Wrap Outside Faucets

2. Caulk around pipes where they enter the house

3. Disconnect Garden Hoses

4. Drain in-ground sprinkler systems


5. Let a stream of water run if the temperature dips below freezing

6. open cupboard doors in the kitchen and bathroom

7. Shut off and drain your water system if you are leaving for several days

SERVPRO of Franklin, Vance & Granville Counties care about your safety and hope these tips are helpful. Call us at 252-433-0005 or 919-339-4848 any time for assistance with your water damage needs.

Plumbing Leak in Oxford, NC

1/17/2019 (Permalink)

Pipe burst in Oxford, NC

A pipe burst was the cause of loss for this water damage in Oxford, NC. Fortunately the homeowner came home for lunch and saw the damage versus coming home at the end of the day when the damage would have been a lot worse. The homeowner not knowing what to do called a neighbor who is a contractor and he referred SERVPRO of Franklin, Vance and Granville Counties. We immediately dispatched our crew who was able to get to the site within 30 minutes to begin the mitigation process. Carpet was salvaged and the pad and baseboard was detached to allow for drying and the homeowner was thrilled because with rising deductibles SERVPRO of Franklin, Vance and Granville was  able to get to the site quickly and the drying was well below her deductible. Let us save you money too call us today at 252-433-0005 or 919-339-4848

Water Damage in Youngsville

1/16/2019 (Permalink)

TWO little holes is all it takes to floor your home!

SERVPRO of Franklin, Vance and Granville Counties recently assisted a sweet family in Youngsville, NC when they came home from work and found their home under water. Once we received the call our technicians were on the job site within forty five minutes to assess the situation.  Water damages are overwhelming especially when it is your home after a long day at work. SERVPRO located the source which was a pipe with two small holes. Something so small can cause extensive damage with little warning.  The family in Youngsville was so glad they called SERVPRO of Franklin, Vance and Granville  Counties for our quick service and professionalism. We were referred to them by a friend who we did some work.  Word of mouth is the type of compliment that a customer can give a company!

Help! My Basement Is Flooded!

12/6/2018 (Permalink)

A shocking site when you approach your basement door! This family reached out to us right away!

If can be a devastating feeling to walk to the door of your basement and have your eyes meet an enormous amount of water! Especially if you use that space for storage. Water will always seek a dry place to go, and small cracks and holes in basement walls are the perfect way to allow water its favorite path - the one with least resistance. Broken pipes, large storm surges, and even a home's drainage system, including faulty sump pumps, can also be a factor. 

So, what do you do when you find yourself in this kind of predicament? Give us a call! We have the experience and expertise to first remove the excess water as quickly as possible, and then help you get your things clean and dry again! Dehumidifiers and Air Movers are often used to decrease chances of mold growth and help you get things back to normal in your home. 

We provide 24-Hour Emergency Services and are locally owned and operated.

Professional Water Mitigation

9/19/2018 (Permalink)

Water damage caused from a broken line to toilet on top floor of house.

A flood can happen anywhere around the home or business and can occur for any number of reasons. Some are old pipes which have finally given up the ghost or have been ruptured by frozen water, faulty seals on a dishwasher or shower unit or external damage to a building during a storm are just a few of the ways a flood can occur.

Water damage to property, whether business or residential premises, can be a disaster if you don't know how to handle it. We are your local professional water damage specialists in Franklin, Vance and Granville Counties, and we will be on hand just when you need us. 
Being knee deep in water in the middle of the night is something that few of us are prepared for, but our professional technicians are ready. If you find the worst has happened then stay calm. Take some simple preventative measures to minimize damage to your premises. 
Firstly check for any obvious dangers such as electrical equipment or instruments that may cause injuries such as machinery or tools; it may be necessary to isolate the electricity supply. DO NOT handle any electrical equipment. 
Secondly take anything that can be quickly moved away from the flood area. Be aware that some things can get heavier when waterlogged such as fabrics, papers, and containers which may collect liquid. 
Thirdly contact our trained SERVPRO professionals. When the worst happens, you need to know that the technicians are coming to help you are fully prepared, IICRC certified, with the right equipment and we will arrive as quickly as possible. Since we are locally owned, you can rest assured that in your moment of need, we will offer reliable advice to help you tackle any problems as our technicians rush to the scene.
Water damage can be a stressful issue to grapple with but having a friendly and knowledgeable face available around the clock can mean you have one less thing to worry about. We can stop the flow, extract standing water, dry and remove moisture and restore your home "Like it never even happened." 
For any flood, storm and water problems, SERVPRO of Franklin, Vance & Granville Counties will be there to help with our water damage experts. Make sure you're prepared and save the number: (252) 433-0005 or (919) 339-4848


5/9/2018 (Permalink)

Mold growth from a water damage 2 weeks prior that was left unattended.

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Franklin, Vance and Granville Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week--including all holidays.


Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture and more. SERVPRO of Franklin, Vance and Granville Counties arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

NEED EMERGENCY SERVICE? CALL US 24/7 252-433-0005 OR 919-339-4848


Within Minutes

* Water quickly spreads throughout your property, saturating everything in its path.

* Water is absorbed into walls, floors, upholstery, and belongings.

* Furniture finishes may bleed, causing permanent staining on carpets.

* Photographs, books, and other paper goods start to swell and warp.

HOURS 1-24:

* Drywall begins to swell and break down.

* Metal surfaces begin to tarnish

* Furniture begins to swell and crack.

* Dyes and inks from cloth and paper goods spread and stain.

* A musty odor appears.


* Mold and mildew may grow and spread.

* Doors, windows, and studs swell and warp.

* Metal begins to rust and corrode.

* Furniture warps and shows signs of mold.

* Paint begins to blister.

* Wood flooring swells and warps.

* Serious biohazard contamination is possible.


* Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive

* Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


12/28/2017 (Permalink)

Burst Water Pipe

It is that time of year when we need to start thinking about weatherproofing our homes for the winter. Here are 7 valuable tips that can help you avoid bursting water pipes.


1. Wrap Outside Faucets

2. Caulk around pipes where they enter the house

3. Disconnect Garden Hoses

4. Drain in-ground sprinkler systems


5. Let a stream of water run if the temperature dips below freezing

6. open cupboard doors in the kitchen and bathroom

7. Shut off and drain your water system if you are leaving for several days

SERVPRO of Franklin, Vance and Granville Counties care about your safety and hope these tips are helpful. Call us at 252-433-0005 or 919-339-4848 any time for assistance with your water damage needs.


10/26/2017 (Permalink)

Addressing A Water Damage Crisis Due To Broken Pipes

The average home and business owner doesn't have even a working knowledge of the sophisticated pipe systems that make for a smoothly functioning environment. Water Damage professionals certainly know these systems well, though. They are often to blame for accumulating water in the home. Over time, these pipes can corrode, leading to a pipe break that eventually results in a flooded home. The pipe break may be confined to a single room, such as the kitchen and bathroom, where water pipes reside.

Water damage from a pipe break is a common reason to call restoration professionals. A restoration company can assess water in the home or water in the business and determine if it is a result of a pipe break. When pipes break, it's natural to not immediately know the cause of the leak. All the home or business owner might know is that water is leaking out into the floor and the flooded home is a cause of distress.

Even more distressing, water cleanup after a broken pipe can result in a messy cleanup. Sometimes these pipes are corroded and just plain old, leading to dirty water accumulating on floors and the bottoms of other surfaces. There's no reason to panic and let water damage invade a kitchen or bathroom. A restoration professional can quickly be on the scene to assess the situation and begin mitigation.

In the case of broken pipes, the water is likely to be confined to a single room. If the break is big enough, though the water can quickly accumulate on the floor and begin to spill over into other rooms, making it vital to get speedy water cleanup professionals on the scene. Having experience in these situation, restoration professionals will either know how to stop the leak altogether or they will know exactly what other professionals to bring on the scene to halt the accumulation of water in the home or water in the business.

Mitigation involves several steps that the restoration company will be able to take on first thing upon arrival. They will inspect the area and determine the cause of the water accumulation. Sometimes it's coming from flood damage, sometimes from a supply line break, and sometimes from other sources of water in the home or water in the business. When it's from a broken pipe, it's vital to have the leak stopped before water cleanup.

Once they've inspected and stopped the leak, mitigation continues to prevent further damage. The restoration company will begin by inspecting the scene, extracting water from the area, drying and humidifying the area, cleaning and sanitizing the area, and then restoring anything that was damaged in the break. A supply line break, flooding, or leaking appliance will differ from a pipe problem. Experienced mitigation experts generally know when to skip a step or more fully concentrate on a particular step.

Water damage from a broken pipe can damage flooring very quickly, spilling over onto carpeting, and quickly getting on furniture. Restoration will be necessary if the leak continues for long enough. Water cleanup steps like drying will be an essential part of the water cleanup efforts. If you're wondering why you can't do the drying yourself, keep in mind that deep water is going to quickly begin to damage the structure of flooring. Time is of the essence and only a restoration company is going to have the drying equipment that makes a speedy cleanup possible. The same goes for when pipes leak water in a business. The professionals are the only people with the necessary equipment.

Mitigation experts are capable of extracting and cleaning water due to broken pipes, but they're also capable of helping people who have flood damage from a flooded home, or people who have water due to a supply line break. Flood damage can be an especially tricky cleanup matter, due to the amount of mud and chemicals often found in flood water. No matter what the reason - a supply line break or a flooded home that causes flood damage - you can always call on restoration professionals to get the job done.

What to Consider When Looking for Water Damage Restoration Services

10/19/2017 (Permalink)

Water in home or water in business is nowadays a common occurrence. The majority of these situations are caused by things that can be prevented while a number of them are natural calamity such as storms. Regardless of the cause of a flooded home, it is imperative for the owner to take immediate steps towards restoration. Flood damage is critical because it could cause more loss of property and derail business operations.

If you have a flooded home, the most important thing is to take immediate actions to ensure that this situation is brought under control immediately. However, many homeowners do not know what they could do instead they panic and take actions that deteriorate the situation or cause more damages.

What are the causes a flooded home or business?
There are different causes of water in home or water in business. Some of the most common causes include toilet overflows, supply line break, water pipe break, faulty plumbing system and other natural incidences such as storms. Whatever leads to an influx of water in your home or business premises, the most important thing is to ensure that a water cleanup is done to prevent water damage.

Excessive water can cause damages to your wooden floor, destroy your belongings and furniture among many other. This costly damage caused by supply line break or pipe break could create a hazardous environment. You need to treat the situation as an emergency because further delay would lead to advanced flood damage.

When faced with this kind of situation in your home or business, it is imperative that you contact a local damage restoration company. Water in home or water in business can be restored by professionals. A flooded home would undergo clean up and subsequent restoration or mitigation.

It is essential that homeowners have emergency contacts to be able to call a professional water damage restoration company in the event of a flooded home. You never know when water in home situation could occur; hence, you ought to be ready. The supply line break or the pipe break is some of the things that have to be restored immediately.

The advantages of using a professional restoration company

Immediate response: The water in home or water in business is a situation that requires an immediate response because of the danger it poses to the property. Hiring professionals, you can be assured that they would come to your aid immediately. They would first repair the pipe break or supply line break. The main aim is to minimize the loss hence they could also provide you with some guidance on what to do before their arrival.

Effective inspection: The first thing before the process for water damage restoration and mitigation begins is to create a plan. It indicates that professionals have defined steps that would make sure that the situation is brought under control. The assessment process involves the determination of the most effective approach to the situation. They also do documentation of the damages, which you can also use to file for insurance claims.

Expert water cleanup and drying process: A good restoration company would have all the necessary equipment to begin the extraction process. They use modern techniques to remove all the water damage, moisture and debris. The wet belongings are taken to a safe custody for drying.

The experts are knowledgeable on the best water cleanup methods using the modern equipment that include moisture detection cameras among other which enable effective and efficient restoration. After the removal of moisture, the drying process begins immediately after disinfection and sanitization. The drying process is achieved through tools such as the dehumidifier. The importance of ensuring sufficient drying is to prevent fungal growth.

Professionals are equipped with skills, tools, and knowledge: The flood damage mitigation and restoration is done using state of the art equipment. This process usually begins within 48 hours. The mitigation process ensures thorough water cleanup, repair of pipe break or supply line break among other. Flood damage can have cost implication in home or business if not taken care quickly.

Call SERVPRO of Franklin, Vance and Granville Counties to assist you. 252-433-0005 or 919-339-4848

Tips when leaving house unattended for a long time

10/18/2017 (Permalink)

Water damage that was caused from a washing machine supply line that went several weeks before being discovered.

With the Holiday time of year fast approaching, many of us will have the opportunity to take some time off and spend that time away from home. If you are going to be going away for an extended time, some things that you might want to think about are making sure your house is secure and safe from harm. Most of us never think about checking our water lines or our appliances to make sure that they are functioning correctly and that all the parts are in good working order. This can lead to water damage that can be very costly to repair. You might consider checking ice machine supply lines, washing machine supply lines and water heater supply lines as a precautionary measure to keep your house safe and sound while you are away enjoying your time with family and friends.


10/5/2017 (Permalink)

mold growth in bathroom drawers from a water damage that was not discovered for several weeks.

When you suffer a water damage, not only do you have to be concerned about the affect the water has on your floors, walls, ceilings, contents in general, but you also need to concern yourself about what can happen if the water damage goes undiscovered for a lengthy time. When dampness is present for an extended length of time, it is a breeding ground for mold. The longer the water damage is present, the better chance that you will have to deal with the mold as well. This can cause an extended drying time due to the fact that we have to remove the mold that is present before we can begin the drying efforts. If you discover a water damage, get help immediately to avoid having to deal with the mold as well.


10/5/2017 (Permalink)

Standing water in a crawlspace that went undetected for approximately 3 weeks.

Sometimes a water damage is very difficult to discover, especially if it doesn't affect the interior of your home or business. We recently assisted a home owner with a water damage that only affected their crawlspace. This pipe leak apparently had been going on for approximately 3 weeks and was only discovered when someone came to mow the yard and noticed a large amount of water in the back yard coming from under the house. Once it was checked, we discovered over 5 inches of standing water in the crawlspace. We extracted the water and then began the drying process. This is a great example of why it would be a great idea to periodically check the areas that are usually never thought about unless something does happen. 


8/18/2017 (Permalink)

Do's and Don'ts

SERVPRO of Franklin, Vance and Granville Counties wants to inform our neighbors of some very important Safety tips. Call us when disaster strikes! 252-433-0005 or 919-339-4848 We are always here to help!! We have been in business in the Franklin, Vance and Granville and surrounding areas for over 17 years. We have grown from being just Fire and Water service to a company that can handle any cleaning job Commercial or Residential. We pride ourselves in being a one-stop cleaning company. Whether you have a fire or water damage or if you are interested in duct cleaning, carpet cleaning, stripping and waxing floors or just a general cleaning of a rental property prior to a new tenant moving in, give us a call at 252-433-0005 or 919-339-4848.

Franklin, Vance and Granville Counties Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/28/2016 (Permalink)

This Franklin County home’s basement flooded due to heavy rains.


A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Franklin, Vance or Granville County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 252-433-0005

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Franklin, Vance and Granville Counties and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 252-433-0005


9/4/2014 (Permalink)


SERVPRO of Franklin, Vance and Granville Counties wants to inform our neighbors in Henderson, Oxford, Youngsville, Franklinton, Creedmoor, Butner/Stem and Louisburg of some very important Safety tips. Call us when disaster strikes! 252-433-0005 or 919-339-4848 We are always here to help!! We have been in business in the Franklin, Vance and Granville and surrounding areas for over 17 years. We have grown from being just Fire and Water service to a company that can handle any cleaning job Commercial or Residential. We pride ourselves in being a one-stop cleaning company. Whether you have a fire or water damage or if you are interested in duct cleaning, carpet cleaning, stripping and waxing floors or just a general cleaning of a rental property prior to a new tenant moving in, give us a call at 252-433-0005 or 919-339-4848.