Recent Why SERVPRO Posts

We Can Help You Prepare

4/29/2022 (Permalink)

In the spring and summer, fire damage can often be a threat. If you’re not prepared, dry conditions and humidity can lead to an unforeseen disaster. SERVPRO of Franklin, Vance and Granville would like to remind you to please follow the proper safety precautions in order to keep your property safe from a fire-related event.

  • Clear your yard, roof, deck and gutters of flammable materials that can set fire such as branches, leaves, and grass clippings.
  • Trash and wood should be placed at least thirty feet away from your home.
  • When cooking outdoors, maintain a ten foot distance between your grill and any trees, plants or other potentially flammable materials.
  • Keep fire pits at a safe distance from your trees and home. They should not be in use during heavy winds.
  • Keep an eye on the fire pit, and be sure to scoop the ashes into a metal can the next day, dousing them with water to be sure no stray ember is lurking about. During windy conditions, embers can travel to trees, plants or grass around your home, and for miles away from your home. 
  • When using rags with chemicals such as paint, the NFPA recommends taking the rags outside to dry or placing them in a container with water and detergent to eliminate the oils. If the oils in the rags are left to release heat indoors, the heat will then have nowhere to escape, leading to possible fire damage. They should also be kept away from heat sources such as sunlight.

SERVPRO of Franklin, Vance and Granville Counties is here to help when it comes to your residential or commercial fire restoration needs.  We offer complete fire damage and reconstruction services in the event of a fire. Give us a call at 252-433-0005 or at 919-339-4848. We are available 24 hours a day, every day of the year.  Let us help you get back to your life.

We Care About You

4/26/2022 (Permalink)

Here at SERVPRO of Franklin, Vance and Granville Counties, we understand that Fire and Water Damage knows know "perfect timing," nor any "pathogen-related delays." We are open and always here to help.

During the past two years, we know that things have often felt uncertain and unstable - for businesses and homes, alike. Students are still navigating changes in their schooling, restaurants are still fighting their way back to regular schedules and busy dinner times. Here in our small community, we want to keep our customers safe. Our staff are continuing to monitor personal health, watching for illnesses, and beings sure that proper PPE is being worn. Shoe coverings, Tyvek suits, gloves, masks and eye protection are kept available for our employees to use while they are in your home for your protection.

All of our equipment is disinfected, with a hospital grade disinfectant, before it is placed in your house. We are taking every precaution necessary to keep our employees and our customer safe. We're always here to help!

Why SERVPRO of Franklin, Vance and Granville Counties?

4/23/2022 (Permalink)

WHY use SERVPRO of Franklin, Vance and Granville Counties? SERVPRO of Franklin, Vance and Granville Counties a leader in restoration who serves our community.

Why SERVPRO of Franklin, Vance and Granville Counties?  Because as a leader in the fire and water restoration industry we have set a standard of work which has been recognized by many insurance companies. SERVPRO of Franklin, Vance and Granville Counties believes we are only as good as our last fire and water damage. We continue to better our systems and our team in order to better serve our customers and clients. By feedback given to us by our customers, we make changes as needed and recognize our crew chiefs and productions technicians for all their hard work. We believe in the phrase " One Team"  as that is what SERVPRO of Franklin, Vance and Granville Counites is " One Team".  Call us at 252-433-0005 or 919-339-4848 and let our team happily serve you!

Why use SERVPRO Franklin, Vance and Granville Counties?

4/18/2022 (Permalink)

Why call SERVPRO of Franklin, Vance and Granville Counties To keep calm and know that the you have made the right call.

What makes SERVPRO of Franklin, Vance and Granville Counties different than other restoration companies nearby?  It is because we have been under the same management for the last 22 years, which has allowed us to develop systems and build our team in skills and knowledge in service lines of water damage, smoke, fire and odor damage, content inventory with pack out cleaning and move in. We understand the science behind what we do and what is happening at the jobsite. We treat everyone job individually without the "cookie cutter" approach. SERVPRO of Franklin, Vance and Granville Counties is an IICRC, Institute of Inspection Cleaning and Restoration Cleaning, registered firm confirming our commitment to ethics and knowledge to our industry. We look forward to serving you when you need us most. Please call us at 252-433-0005 or 919-339-4848 with your emergency water or fire damage needs, duct cleaning, mold remediation or biohazard clean up.

We're Always Here To Help

3/29/2022 (Permalink)

We know that disaster can strike without any notice. Whether it is natural disaster like a flood or tornado, or a residential or commercial fire damage, or even a general cleaning need like having your duct work cleaned of debris and allergens, we are here to walk you through the most difficult disasters. We understand that interruptions to your home and business can be frustrating, so our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We pride ourselves on working to provide each  customer with the best service, fairness, and compassion throughout the clean-up. This commitment to service and our customers is backed by being available 24 hours a day, seven days a week, 365 days a year. We're always here to help!

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification and online courses, rest assured our staff is equipped with the knowledge to restore your property.

Even when it comes to your insurance claim and payment information, office staff at SERVPRO of Franklin, Vance & Granville Counties work alongside you and your insurance adjuster to help manage the insurance process and paperwork. We can help answer questions, provide clarity, and guide you through the process from beginning to end. 

Call SERVPRO of Franklin, Vance and Granville Counties at 252-433-0005 or 919-339-4848.

Proud Members of the Better Business Bureau

3/29/2022 (Permalink)

When you're looking for quality service professionals that you can trust in your home or business, where do you start your search? For more than 19 years, SERVPRO of Franklin, Vance and Granville Counties has been proudly associated with the Better Business Bureau!

Customers in Henderson, Oxford, Franklinton, Stem, Macon, Louisburg, and all the surrounding  communities can feel comfort knowing that we support the ethics and standards of the BBB.

We also serve on the Education Foundation Board of the BBB of Eastern North Carolina because SERVPRO of Franklin, Vance and Granville Counties knows the importance of education and increasing knowledge within our community.

We invite you to check out our listing on the BBB site with the link below. https://www.bbb.org/us/nc/henderson/profile/fire-water-damage-restoration/SERVPRO-of-franklin-vance-granville-counties-0593-13000806

Why SERVPRO? Because We Assist In Any Disaster!

3/14/2022 (Permalink)

Why do families and businesses choose SERVPRO of Franklin, Vance & Granville Counties? Because we can handle any type of disaster!

Flooding and water emergencies don’t wait for regular business hours, and neither do we.  SERVPRO of Franklin, Vance & Granville Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Services like roof tarping from a storm, board up caused by vandalism, or water extracted from your flooded business? Call Us 24/7 – 252-433-0005!

In many cleaning and restoration situations,  immediate action is needed. With almost 2,000 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage as well as the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Franklin, Vance and Granville Counties arrives quickly and starts the water extraction process almost immediately.

Don't wait! In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can be harmful to your health and can also cause significant damage to your home and personal items. We have the training, protective gear, and specialized equipment necessary to handle your mold problem.

We Can Handle It

4/30/2021 (Permalink)

Why SERVPRO? Because we can handle any type of disaster!

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of Franklin, Vance & Granville Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

WATER is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Franklin, Vance and Granville Counties arrives quickly and starts the water extraction process almost immediately.

In as little as 48 hours, MOLD can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Franklin, Vance and Granville Counties has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting
  • When you call SERVPRO, you are calling the best. This is what we do!

As FIRE restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

We're here in your communities!

Call 252-433-0005 or 919-339-4848

We're Always Here To Help

4/27/2021 (Permalink)

SERVPRO of Franklin, Vance & Granville Counties offers Water Damage Restorationto home and business owners. We offer 24/7 Emergency Response so you know you can get help when you need it most.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster

If your property requires professional Mold Remediation, SERVPRO has years of experience removing mold damaged material and restoring indoor air quality to acceptable levels. With our advanced technology and our highly trained professionals, SERVPRO can mitigate your mold problems for you and take care of them "Like it never even happened."

Fire Damage Restoration is a very complex process that should only be handled by professionals. Learn more about the process and why SERVPRO is considered a leader in this industry. We are with you every step of the way

Our best asset is our employees. SERVPRO has an extensive Employee Certification Training, a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Locally Owned and Operated, which means that we live in your neighborhoods. You are our neighbors and we care about the condition of your home. Feel safe and secure when you call SERVPRO of Franklin, Vance and Granville counties.

A Name You Can Trust

4/13/2021 (Permalink)

SERVPRO offers Water Damage Restoration to home and business owners. We offer 24/7 Emergency Response so you know you can get help when you need it most.

If your property requires professional Mold Remediation, SERVPRO has years of experience removing mold damaged material and restoring indoor air quality to acceptable levels. With our advanced technology and our highly trained professionals, SERVPRO of Franklin, Vance & Granville Counties can mitigate your mold problems for you and take care of them "Like it never even happened." We are proud to be a trusted Leader in the Restoration Industry.

Fire Damage Restoration is a very complex process that should only be handled by professionals. Learn more about the process and why SERVPRO is considered a leader in this industry. We are with you every step of the way.

Our best asset is our employees. SERVPRO has an extensive Employee Certification Training, a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

We are locally owned and operated, which means that we live in your neighborhoods. You are our neighbors, and we care about the condition of your home. Feel safe and secure when you call SERVPRO of Franklin, Vance and Granville counties.

Trained Staff

3/30/2021 (Permalink)

At SERVPRO of Franklin, Vance and Granville Counties, we believe that our team of top-skilled technicians are the best in the business. We believe this because we believe in regular training and accumulated experience.

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Because of our commitment to skilled technicians, we value the concepts and theories of restoration as well as the hard skills of accomplishing good work. Our aim is to accomplish quality work and have satisfied customers.

Our technicians are trained in a variety of restoration topics and skills. They receive their qualifications through IICRC certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying (among other topics).

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

To address water, fire, or mold damage in homes and businesses, you need trained people who know what they’re doing. Call the experts at SERVPRO of Franklin, Vance & Granville Counties!

Every Step Of The Way

3/29/2021 (Permalink)

We know that disaster can strike without any notice. Whether it is natural disaster like a flood or tornado or residential or commercial water and fire damage, we are here to walk you through the most difficult disasters. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

Our focus is to provide each job and customer with the best service, fairness, and compassion throughout the clean-up. This commitment to service and our customers is backed by being available 24 hours a day, seven days a week, 365 days a year.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Even when it comes to your insurance claim and payment information, office staff at SERVPRO of Franklin, Vance & Granville Counties work alongside you and your insurance adjuster to help manage the insurance process and paperwork.

SERVPRO's Earned Trust

3/23/2021 (Permalink)

We invite you to watch this video from the Chief Marketing Officer, Mike Stahl, from the SERVPRO Headquarters in Tennessee. Mike explains why SERVPRO has earned the trust of the country with COVID cleanings and why we should be your first call if there's been exposure in your business.

Here at SERVPRO of Franklin, Vance & Granville Counties, we have been called on by many local businesses (small and large!) and homes all around our community to help fight the spread of dangerous virus germs. We are proud to come alongside our neighbors and friends in helping to stop the spread!

If your business is in need of an antimicrobial cleaning, give our office a call so we can walk you through our process! We are always here to help!

We Are Open!

4/13/2020 (Permalink)

Here at SERVPRO of Franklin, Vance and Granville Counties, we understand that Fire and Water Damage knows know "perfect timing," nor any "pathogen-related delays." We are open and always here to help.

During these times of uncertainty, we want to keep our customers safe. Our employees are assessed in the morning for any increase in temperature. We also have shoe coverings, Tyvek suits, gloves, masks and eye protection for our employees to use while they are in your home for your protection. All of our equipment is disinfected, with a hospital grade disinfectant, before it is placed in your house. For water damages, we are also placing an appropriately-sized air scrubber which will filter the indoor air down to .3 microns. We are taking every precaution necessary to keep our employees and our customer safe.

We Are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO Franklin, Vance & Granville Counties, 252-433-0005.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Come Visit Us On Facebook!

3/18/2020 (Permalink)

SERVPRO of Franklin, Vance & Granville Counties Stop by our Facebook page today! Let's be friends!

One of our favorite things about being part of the SERVPRO family is that we get to work in our community where we live! We love to engage with our friends and neighbors, as well as be apart of a community of businesses working to make Henderson, Oxford, Franklinton, and the surrounding communities a great place to be!

We'd love to be your friend, too! Stop by our Facebook page today! You can find us at www.facebook.com/SERVPROFVG - give us a like and join in on the fun! We post helpful tips, guides for you and your family to use in protecting your home during a potential loss, and engage with our community with stories, photos, and videos. Stop by our page and say hello!

SERVPRO of Franklin, Vance and Granville Counties is here to help! 252-433-0005

Proud BBB Member!

3/16/2020 (Permalink)

BBB Logo Proud to be A+ Accredited with the BBB of Eastern North Carolina!

When you're looking for quality service professionals that you can trust in your home or business, where do you start your search? For more than 17 years, SERVPRO of Franklin, Vance and Granville Counties has been proudly associated with the Better Business Bureau!

Knowing that we support the ethics and standards of the BBB brings a great deal of comfort to our customers. We also serve on the Education Foundation Board of the BBB of Eastern North Carolina because SERVPRO of Franklin, Vance and Granville Counties knows the importance of education and increasing knowledge within our community.

We invite you to check out our listing on the BBB site with the link below. https://www.bbb.org/us/nc/henderson/profile/fire-water-damage-restoration/SERVPRO-of-franklin-vance-granville-counties-0593-13000806

Keeping You Safe

3/12/2020 (Permalink)

If you've heard anything in the news recently, you've likely heard the term "PPE" or Personal Protective Equipment. It is certainly getting a lot of interest these days with all the viruses and bacteria around. Here is a short video with some good information from the Institute of Inspection Cleaning and Restoration Certification regarding the importance of PPE. https://www.IICRC.org/page/IICRCResources

SERVPRO of Franklin, Vance & Granville Counties is an IICRC Certified Firm! We use hospital-grade, EPA-registered disinfectants and cleaners for all types of viruses and bacteria!

So whether you are questioning your indoor air quality because of what may be lurking in your duct work to what could be trapped in sofa fibers or cleaning up various types of hard surfaces,  clean up give us a call at 252-433-0005. We are always here to help, and you can trust our products and protection!

Why use SERPVRO of Franklin, Vance and Granville Counties?

3/8/2019 (Permalink)

Professional Teams Ready to Serve You! For 19 Years, SERVPRO of Franklin, Vance and Granville Counties has been a service industry leader!

I am so glad you asked because this is an excellent question. SERVPRO of Franklin, Vance and Granville Counties has been in business under the same leadership for the past 19 years.  You might ask, "So what?" This is significant because this means we have been a trusted leader in the fire and water restoration industry being trusted by many of your friends and families. We are an IICRC certified firm which gives you confidence by a non-biased third party to adhere to business ethics, industry knowledge and adhering to those standards. SERVPRO of Franklin, Vance and Granville Counties may not be the largest restoration company in the area, but we are the mightiest. We pride ourselves on completing the job accurately and taking the overwhelming feeling you have in the beginning of your fire or water incident and walking you through uncharted territories. So if you have a choice, choose SERVPRO of Franklin, Vance and Granville Counties. 252-433-0005

What makes SERPVRO Franklin, Vance & Granville Different?

3/8/2019 (Permalink)

BBB and SERVPRO of Franklin, Vance & Granville Counties

SERVPRO of Franklin, Vance & Granville Counties is a member of the BBB of Eastern North Carolina for the 17 years with an A+ rating. This means that we have been a trusted company with in the community. We value our community involvement whether sponsoring kids basketball teams, volunteering as coaches, serving on BBB Educational Foundation Board, or many chamber of commerce committees. We value people in our community where we work, play and live. SERVPRO of Franklin, Vance & Granville Counties strives not only to be another business that provides fire and water damage restoration in the community, we strive to be community leaders. We encourage all of our employees to volunteer in the community to make a difference because it is our responsibility to serve this community to make it a better place to work, play and live. Let us partner with you during your time of need from a water/ fire damage situation, mold remediation, bio-hazard clean up or carpet cleaning. 

Why do customers choose SERVPRO of Franklin, Vance & Granville Counties

3/8/2019 (Permalink)

We pride ourselves in providing our customers with excellent care and work!

SERVPRO of Franklin, Vance & Granville Counties has serviced Youngsville, parts of Wake Forest, Creedmoor, Oxford and Henderson since 2000.  Each customer is given a customer satisfaction form and the end of the job to rate the technicians that serviced their claim. The office staff at SERVPRO Franklin, Vance & Granville Counties takes the scores on the satisfaction forms seriously. We use them to grow and learn from the comments that are written. This is then shared with the staff during team meetings for personal growth and development. We encourage growth both personal and business within each of our technicians and staff. We are a team. Our philosophy is that  our team is a team that grows together by valuing each member of our team with the firm belief of being better able to then service our customers. SERVPRO of Franklin, Vance & Granville is a team of professionals that prides themselves on a job well done.

Why is SERPVRO Franklin,Vance & Granville Counties Different ?

3/8/2019 (Permalink)

Another reason why SERVPRO of Franklin, Vance & Granville Counties is different is due to our employees. The employees are the front lines of the business. We have one employee that has been with the company for 17 years. Crockett aka "Crock" began employment after moving to North Carolina from Maryland. He had retired from Michelin Tires before beginning to work with SERVPRO of Franklin, Vance & Granville Counties. All of the customers love "Crock"  because he is very detailed in the work and customers love his attitude. We have repeat carpet cleaning customers that request only him for their service. SERVPRO of Franklin, Vance & Granville Counties has been able to have Crockett train other team members. He has been a great asset to the company. SERVPRO of Franklin, Vance & Granville Counties has other great team members as well and we are so thankful for all of them. If you want a true team to assist you with your fire or water damage restoration, carpet, upholstery or duct cleaning then call us today at 252-433-0005.

Commercial Duct Cleaning

3/8/2019 (Permalink)

Your commercial duct systems may need attention, whether you can see the evidence on the outside or not!

Did you know that SERPVRO of Franklin, Vance & Granville Counties provides duct cleaning services to both residential and commercial customers. Not all restoration companies specialize in the cleaning of air ducts. SERVPRO of Franklin, Vance & Granville Counties completes yearly cleanings of duct work to area industrial facilities, government buildings and hospitals. We are able to clean the duct work with a negative air system blocking interior duct into sections if needed. After cleaning the systems we are able to spray a disinfectant to rid the insides of any residual bacteria. We also clean all the register covers, air handler and cold air return cover. SERVPRO of Franklin, Vance & Granville Counties handles all your cleaning needs whether big or small we handle it all. Call 252-433-0005 or 919-339-4848 for your free air duct cleaning estimate.