Recent Posts

Storm Damage in Oxford, NC

1/19/2022 (Permalink)

Tree damage to roof in Oxford, NC Trees are pretty but not when they land on your roof!

Storm damage in Oxford, NC has been the result of all the wild weather in the last few weeks and with more storms in the forecast, SERVPRO of Franklin, Vance and Granville Counties is available for all your storm damage needs from tarping roofs to water extraction to smoke damages. Our technicians are certified in water, fire and mold remediation. Call us at 252-433-0005 or 919-339-4848

Fire Damage in Franklin County, NC

1/19/2022 (Permalink)

kitchen fire Franklin County, NC Who are you going to call for smoke and fire damage clean up needs? SERVPRO Franklin, Vance & Granville Counties at 252-433-0005 or 919-339-4848

A kitchen fire in Franklin County, NC is never a welcome end result when you are cooking dinner for the family. Kitchen fires are a leading cause of fires in North Carolina. Make sure you have a fire extinguisher and/ or baking soda close when you are cooking. This fire in Franklin County got ahead of the homeowner and resulted in sending soot through out the entire home and resulted in extensive kitchen damage. Fortunately the adjuster recommended SERVPRO of Franklin, Vance and Granville Counties to assist in the clean up needs of this homeowner.  We were able to provide  pack out with inventory of the contents, storage and cleaning of the contents, demolition, structure cleaning, and repairs/ construction. If you have a fire and don't know who to call, call SERVPRO of Franklin, Vance and Granville Counties at 252-433-0005 or 19-339-4848

How long does a water heater last?

1/18/2022 (Permalink)

water damage in Vance County How old is your water heater?

The average water heater lasts between 8 and 12 years. A homeowner recently called us after a heavy rain and said his window had to be leaking a lot because he had A LOT of water. SERVPRO Franklin, Vance and Granville Counties was quick to the home we extracted the water and found no evidence of leak around his window. The production manager went into the crawlspace and found the problem. The water heater! The water heater was 25 years old!

Know your age!

1/18/2022 (Permalink)

Know your age! We are all aging and it is important to remember... your water heater ages too!

On the side of your water heater is the manufacturer label. It should have an install date.  If it doesn't look at the serial number. The first two numbers are the month and the second two are the year. So in the picture example- the water heater was manufactured in Aug of 1994.  It is good to know how old your water heater is so you can make a proactive decision to replace it before the bottom rusts out!  In the unfortunate event that you don't and you have water all over your floors, call SERPVRO Franklin, Vance and Granville Counties at 252-433-0005 or 919-339-4848. 

Water Removal & Restoration

1/11/2022 (Permalink)

Extracting water from wet carpet Technicians are careful to extract standing water from your carpeted areas following a water line break.

Water removal and water restoration can be a daunting process, especially after a major storm or plumbing break. Fortunately, SERVPRO of Franklin, Vance & Granville Counties' expert technicians are used to this. We can help with every step of the water removal and restoration process. We use the latest techniques and equipment to detect moisture behind walls and under floorboards, remove all water from your property, restore your property and possessions, and clean up any mold and mildew.

Water removal and water restoration are two different processes. The water removal process involves pumping water out of your property and extracting water from floorboards. Water restoration is the process of cleaning all of your property and replacing any damaged structures. Both are essential parts of getting your life back to normal.

Locally owned and operated, we will be with you every step of the way. You are our neighbors! Give us a call at 252-433-0005 or 919-339-4848 when your home or business is affected by water!

Finding Your Way After A Storm

1/11/2022 (Permalink)

Cleaning up after a storm can be more dangerous than the storm itself. Hazards such as live electrical wires, broken glass and fumes from leaking pipes are common, meaning protective gear and safety measures may be required.

For over twenty years, SERVPRO of Franklin, Vance & Granville Counties has been helping customers in Henderson, Oxford, Louisburg and the surrounding communities manage the risks and aftermath of devastating storms.

To help guide you, here are some tips if you've experienced damage from a storm:

1) Only return to the site once local authorities say it is safe to do so, remembering to bring identification to enter a secured disaster area.

2) Take personal protective equipment, including hard hats, heavy work gloves, dust masks, eye protection, and steel-toed safety boots. Bring additional supplies, such as flashlights with spare batteries, cameras, potable water, etc.

3) Do not switch on electrical power or begin clean-up until authorities and/or your local utilities service providers have checked your utilities and evaluated all risks. Flooding may cause toxic spills; while live electrical lines may energize flood waters and create an electrocution risk. Damaged areas of a building should be reviewed by a structural engineer.

4) Conduct a site assessment with qualified personnel, such as a SERVPRO Project Manager, to help assess where help is needed. SERVPRO will check for hazards such as broken glass, sharp metal and fumes from leaking pipes. Take care to check inside and outside the building, as well as around you and overhead.  SERVPRO will take photos to document damage and conditions. SERVPRO will also help you with your insurance claim and will mitigate on your behalf.

5) Retrieve your insurance policies from your secure location, and call your property insurance representative to begin the claims process. It is important to maintain contact with your agent/adjuster throughout the event. Working with you and your insurance company, SERVPRO will establish repair priorities, based on level of danger the damage poses.

We work alongside you to get you back into your home/business safely and as quickly as possible!

After The Fire

1/11/2022 (Permalink)

Stairwell and window ledge show show extensive soot and smoke damage following a house fire. Detailed cleaning is necessary to ensure that all areas of your home affected by fire/smoke/soot are cleaned and restored.

When SERVPRO of Franklin, Vance & Granville Counties comes out to your property following a fire, you can be sure we understand the assignment!

Q: Does SERVPRO follows standard practices in the industry related to fire damage?

A: The Institute of Inspection, Cleaning and Restoration Certification (IICRC) has developed standards known as S740 Standard for Professional Restoration of Fire and Smoke Damaged Personal Items. This IICRC standard is the most widely used guideline for restoring fire and smoke damaged property to preloss condition. Our SERVPRO technicians are trained and take part in ongoing education to make sure that we continue to be the leader in the restoration industry, adhering to all guidelines.


Q: Can you help restore my belongings with contents restoration?

A: Yes! We can help with things like rugs, furniture, electronics, machinery, etc. If it has endured smoke or water damage, then there’s a chance that it can be restored to preloss condition. This is largely thanks to the advances in contents cleaning technologies today, as ultrasonic equipment, specialty dry cleaning, hand cleaning and electronics cleaning tools offer great potential to restore hard and soft goods alike. However, there is a chance that an item that has been engulfed in flames, will almost always need to be discarded during the contents pack out.

Q: Can you really get rid of it all? What’s the process for Clean Up & Smoke Removal

A: This is an intensive part of the fire damage restoration job: clean up. This step involves a lot of manual labor to properly clean smoke and soot from interior and exterior surfaces. In many cases, every inch of the affected area will need to be cleaned. Once proper clean up is complete, deodorizing agents are used to remove any lingering smoke odors. Off site, any contents that have been packed out are also likely being restored to preloss condition. Clean up also involves duct cleaning to remove any soot, smoke or debris that may have settled in ducts. We are with you from top to bottom, from beginning to end.

On The Road In No Time

5/4/2021 (Permalink)

Photo of inside drivers cabin of a transfer truck Let's meet up! SERVPRO is always here to help clean up your work space, even on the road!

One of the greatest assets to our economy are truck drivers. Drivers are out on the open road, delivering goods and services to businesses and homes all over the country. Most of us imagine our workday inside of a building, office, or even from our desk at home. Others in our community are serving their day in their vehicles, as well. Police Officers, Fire Men and Women, Animal Control Services, and more! SERVPRO of Franklin, Vance & Granville Counties offers vehicle cleaning services!

You may be looking for a deep cleaning of  your upholstery or flooring, or perhaps an antimicrobial sanitizing treatment to keep your small workspace safe and healthy; we're here to help!

Our technicians can come out to do a full cleaning wipe-down including high-touch areas like doors, handles, the dash and steering wheel. Sometimes, our most comfortable spaces are the ones we overlook the most when it comes to sanitation needs. In some cases, you could even come to us!

Give us a call today to schedule services for your company vehicles! 252-433-0005 or 919-339-4848.

Unavoidable Disasters

4/30/2021 (Permalink)

Many disasters cannot be avoided. Natural disasters can occur at any time. Whether it is flooding, fire or storm damage it’s important to know that the restoration company you choose is up for the job. Our SERVPRO technicians are trained and ready to get to work 24-7 to help you with your damages. Our technicians are certified in the restoration industry including the Institute of Inspection Cleaning and Restoration Certification. (IICRC)

Storms are not new to SERVPRO. We will help you from start to finish, working with your insurance company as well as dealing with the aftermath of the storm to get your home or business back to normal as quickly as possible.

SERVPRO of Franklin, Vance & Granville Counties is trained to handle a variety of  situations, knowing storms can cause more than one type of damage to a home or a business. We can handle different types of cleanup and restoration methods. You will receive first class, quality care from our family-owned business. We are committed to providing the best services to our neighbors in Henderson, Oxford, Louisburg, Franklinton, Butner, Manson, Stovall, and all around the surrounding communities!

We Can Handle It

4/30/2021 (Permalink)

Why SERVPRO? Because we can handle any type of disaster!

Flooding and water emergencies don’t wait for regular business hours, and neither do we. SERVPRO of Franklin, Vance & Granville Counties provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency. An immediate response helps to minimize the damage and the cleaning and restoration costs.

WATER is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO of Franklin, Vance and Granville Counties arrives quickly and starts the water extraction process almost immediately.

In as little as 48 hours, MOLD can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO of Franklin, Vance and Granville Counties has the training, protective gear, and specialized equipment necessary to handle your mold problem.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting
  • When you call SERVPRO, you are calling the best. This is what we do!

As FIRE restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business. We are committed to providing superior service while restoring your property back to pre-fire condition.

  • Fire & Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

We're here in your communities!

Call 252-433-0005 or 919-339-4848