Recent Posts

Not Gone, Not Forgotten

5/3/2022 (Permalink)

Office space shown with desk and chairs. An office in Henderson, North Carolina reached out for anti-microbial cleaning services after several staff tested positive for COVID-19.

The COVID-19 Community Levels in Franklin, Vance and Granville Counties are all LOW. This is really good news! However, before we completely let down our guard, keep this in mind. SERVPRO of Franklin, Vance and Granville Counties received a call from a home health care provider that their office had an outbreak of COVID-19 just this week. So although our Community Level of Covid-19 is low, we still need to be diligent in dealing with this deadly virus. 

SERVPRO understand the value in business owners being able to reassure their staff and customers that they are doing all possible to protect against COVID.

SERVPRO follows the CDC guidelines on cleaning for viral pathogens. First, it is important to pre-clean all surfaces before disinfecting. We use an EPA registered disinfectant throughout the area, killing germs on surfaces and objects. The ULV fogger we use gives the disinfectant an electrostatic charge, allowing it to wrap conductive surfaces with an even coverage. A final wipe down is done to ensure no residue is left behind. 

Each commercial cleaning job is different, depending on the size and type of space, and if it is a preventative clean or a confirmed COVID clean. We tailor the cleaning scope to match the needs at hand. Call SERVPRO of Franklin, Vance and Granville Counties with all your cleaning needs. We can be reached at 252-433-0005 or at 919-339-4848.

Lightning Strike!

5/1/2022 (Permalink)

You’re sleeping soundly in the middle of the night. A bright flash of light makes your room look like daytime. Immediately, there is an earsplitting crack of thunder. That sounded like it was right overhead! Did you know that the chances of your house being struck by lightning is one in 200?

According to the National Weather Service, the average lightning strike can carry 300 million volts of electricity. If your house is not properly grounded, this can cause severe damage to electronics, to your electrical system, and, by fire, to everything you own. As bad as this can be, SERVPRO of Franklin, Vance and Granville Counties is here to help make it “Like it never even happened.”  

Please call us at 252-433-0005 or at 919-339-4848 24 hours a day, every day of the year. Let us help you get your life back.

Disasters Don't Feel Natural

4/29/2022 (Permalink)

Natural disasters can occur at any time. Whether it is flooding, fire or storm damage, it can be comforting to know that the restoration company you choose is up to the challenge. Our SERVPRO technicians are trained and ready to get to work 24 hours a day, every day of the year, to help you with your damages. Our technicians are certified in the restoration industry including the Institute of Inspection Cleaning and Restoration Certification. (IICRC)

Storms are not new to SERVPRO of Franklin, Vance and Granville Counties; we have been in business for 22 years dealing with everything from hailstorms to hurricanes. We will help you from start to finish, working with your insurance company, and dealing with the aftermath of the storm to get your home or business back to normal as quickly as possible.

Our SERVPRO technicians are trained to handle a variety of situations, since storms can cause more than one type of damage to a home or a business. We are knowledgeable in different types of cleanup and restoration methods. You will receive first class, quality care from our family-owned business. We are committed to providing the best services to our neighbors in Henderson, Oxford, Louisburg, Franklinton, Butner, Manson, Stovall, and all around the surrounding communities. Keep our name and number handy, in case the next storm becomes the one you talk about for years to come. Remember, we are SERVPRO of Franklin, Vance and Granville Counties, and we can be reached at 252-433-0005 or 919-339-4848, 24 hours a day, every day of the year!

We Can Help You Prepare

4/29/2022 (Permalink)

In the spring and summer, fire damage can often be a threat. If you’re not prepared, dry conditions and humidity can lead to an unforeseen disaster. SERVPRO of Franklin, Vance and Granville would like to remind you to please follow the proper safety precautions in order to keep your property safe from a fire-related event.

  • Clear your yard, roof, deck and gutters of flammable materials that can set fire such as branches, leaves, and grass clippings.
  • Trash and wood should be placed at least thirty feet away from your home.
  • When cooking outdoors, maintain a ten foot distance between your grill and any trees, plants or other potentially flammable materials.
  • Keep fire pits at a safe distance from your trees and home. They should not be in use during heavy winds.
  • Keep an eye on the fire pit, and be sure to scoop the ashes into a metal can the next day, dousing them with water to be sure no stray ember is lurking about. During windy conditions, embers can travel to trees, plants or grass around your home, and for miles away from your home. 
  • When using rags with chemicals such as paint, the NFPA recommends taking the rags outside to dry or placing them in a container with water and detergent to eliminate the oils. If the oils in the rags are left to release heat indoors, the heat will then have nowhere to escape, leading to possible fire damage. They should also be kept away from heat sources such as sunlight.

SERVPRO of Franklin, Vance and Granville Counties is here to help when it comes to your residential or commercial fire restoration needs.  We offer complete fire damage and reconstruction services in the event of a fire. Give us a call at 252-433-0005 or at 919-339-4848. We are available 24 hours a day, every day of the year.  Let us help you get back to your life.

Commercial Restoration Services

4/28/2022 (Permalink)

The key to proper building restoration is how quickly you act to mitigate the damage. SERVPRO of Franklin, Vance & Granville Counties is available 24 hours a day, every day of the year, providing you with emergency restoration and professional cleaning and reconstruction services when you need them most. We have the skill and equipment to handle any size disaster. We will work with your insurance company to make the process easier for you and we will keep you informed every step of the way.

We provide restoration solutions for:

  • Apartment and condominium buildings
  • Office buildings
  • Restaurants
  • Retail stores
  • Municipal buildings and more

Whether you need immediate service or you have questions about your restoration or reconstruction project, contact the experts at SERVPRO of Franklin, Vance and Granville Counties. SERVPRO has the knowledge and experience in restoration services for fire, water, storm, hurricane, and mold damage. 

As a proud member of the Granville County Chamber of Commerce, the Henderson-Vance Chamber of Commerce, and the Greater Franklin County Chamber of Commerce, we're here to help support other small businesses in our community! Contact us for an inspection and estimate for your restoration project. 252-433-0005 or 919-339-4848 and let us help you get back to business as usual.

Let Us Spots Clue You In

4/28/2022 (Permalink)

How To Spot Water Damage

Do you know how to spot damage from water?  Some clues are obvious, while others may not be. So what should you look for to see if you have a water damage issue in your home or commercial office?

  • Water Accumulation– Is there standing or pooling water on your floor that is building up in an area of your home or office? This could be from a faulty appliance line, toilets, leaky pipe or flooding from a storm. Or did someone leave the bathtub faucet running?
  • Discoloration- When water begins to accumulate above your ceiling, you may not be able to see the water but you will begin to see the ceiling change color. The area may appear wet or dry, and can be a yellow, brown or copper color. Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.
  • Changes in texture- Water if let unattended will begin to cause additional damages.
    • Buckling– The edges of your wood floors may begin to rise up after the water seeps into them, causing damage to the floor.
    • Sagging/Sinking-The water can get into the floor board and cause your hardwood floors to 'feel soft' and 'sag'. If you notice this in your home, call SERVPRO of Franklin, Vance & Granville Counties right away so a professional can evaluate the affected area.
    • Expansion - If the humidity is too high and/or the building materials absorb too much water, they can begin to separate, as known as delamination. Two areas to keep an eye out for this are your wood floor and the casing around your doors and baseboards. Those are early signs you might have water damage.

Mold can grow in your home or office after finding water damage within 24-48 hours. SERVPRO responds fast to begin the water removal process. By responding quickly, SERVPRO minimizes the water damage while also reducing the chance of having mold damage in your home. 

When dealing with water damage, the faster you can begin the restoration process, the better chance you have of insurance covering the damage and you of mitigating the issue from becoming larger. Please call SERVPRO of Franklin, Vance & Granville Counties at 252-433-0005 or 919-433-0009, and we will make it “Like it never even happened.”

We Care About You

4/26/2022 (Permalink)

Here at SERVPRO of Franklin, Vance and Granville Counties, we understand that Fire and Water Damage knows know "perfect timing," nor any "pathogen-related delays." We are open and always here to help.

During the past two years, we know that things have often felt uncertain and unstable - for businesses and homes, alike. Students are still navigating changes in their schooling, restaurants are still fighting their way back to regular schedules and busy dinner times. Here in our small community, we want to keep our customers safe. Our staff are continuing to monitor personal health, watching for illnesses, and beings sure that proper PPE is being worn. Shoe coverings, Tyvek suits, gloves, masks and eye protection are kept available for our employees to use while they are in your home for your protection.

All of our equipment is disinfected, with a hospital grade disinfectant, before it is placed in your house. We are taking every precaution necessary to keep our employees and our customer safe. We're always here to help!

When The Water Hides

4/26/2022 (Permalink)

It’s the water you DON’T see that can cause mold, even rot to occur. Did you get water in your basement after a downpour? Maybe you used a shop-vac to get up the water, turned on a few fans and now it looks dry. But, as we all know, looks can be deceiving!

Water can become trapped under tile, vinyl, even hardwood or carpet. Mold loves to grow where it’s dark, damp and warm. And, surprisingly, it doesn’t take long for mold to grow, in some cases as little as 24-48 hours. What’s the solution?

SERVPRO of Franklin, Vance and Granville Counties! Give us a call at 252-433-0005 or at 919-339-4848 and our trusted SERVPRO technicians will be there in no time. Our specialized equipment will be able to detect if there is water, even when a surface seems dry. 

We are available 24 hours a day, every day of the year.

While You Wait For Us To Arrive

4/25/2022 (Permalink)

A home in Castalia, NC that experienced a kitchen fire, left waiting for clean-up. A home in Castalia, NC experienced a large kitchen fire. The belongings & fixtures in the home were left in place ready for the SERVPRO team to clean!

What to do until we get there...

The fire is out, the firefighters have gone. You are now left with the daunting task of getting your family back to normal. While we may not be able to help with scary dreams, we can definitely help with making it “Like it never even happened.”

So, what should you do and NOT do until SERVPRO of Franklin, Vance and Granville Counties arrives? Here are a few ideas. DO limit your movements, so you don’t spread soot around. DON’T touch the walls. This can “set” the soot and make it harder to clean. If carpet is wet, DO put pieces of foil under furniture legs to keep water from seeping in. DON’T turn on a ceiling fan or light if the ceiling is wet. DO remove rugs that are on top of carpet, to keep from being stained. DON’T eat food that has been close to the fire, water or heat. DO contact family, friends and neighbors. People want to help in a disaster, and that includes SERVPRO of Franklin, Vance and Granville Counties. Please call us at 252-433-0005 or at 919-339-4848 24 hours a day, every day of the year. Let us help you get your life back.

A Rainy Afternoon At Work

4/25/2022 (Permalink)

An empty office and empty desk chairs in a commercial building after a water damage. Don't worry! Production won't be shut down for long! SERVPRO will help get your business back up and running soon!

Just picture it! You're at your desk, it's Tuesday afternoon, you're working on a big project at your computer. As you're working, the weather outside is pretty frightful! The rain is coming down...in buckets, it seems! Just when you thought it was time to close up shop for the day, that rain has shown you that your office has a leak in it's roof and the ceiling tiles are falling around you!

Everyone is scrambling to help get important documents out of the way, but what else can you do to make sure everything is taken care of at work?! Call SERVPRO of Franklin, Vance and Granville Counties, of course! Our crews are ready to help, any time, night or day, even at your commercial property.

Give us a call at 252-433-0005 or at 919-339-4848, 24 hours a day, seven days a week. We'll make it "Like it never even happened."